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Arb Business Masterclass with Paul Elcoat


Wakefield, Yorkshire


Paul Elcoat

6 hours

Fully Booked

9am - 5pm 

Exc. VAT Inc. VAT

Course Objectives:

It will be a very full day of presentations, discussions and questions. Delegates and instructors will work as a group where everyone can ask questions and get the information they need in a friendly, approachable and light-hearted environment, so expect a workshop style to the day.


This course aims to take the delegates businesses to the next level by introducing the skill and knowledge areas that owners and directors need to develop to quickly leap ahead of the competition.


The result of attending this course will be an immediate increase in sales, an understanding that everyone has the same problems as you, reassurance that there is help available and so hopefully a dramatic reduction in stress.


Course Content:

Delegates will be introduced to ideas and systems that will significantly improve the business very quickly.

By the end of the course, delegates will understand:


  • Motivation and their own personal primary motivators.
  • The value of selecting the right attitude.
  • The value of close attention to personal presentation.
  • The time management skills and systems that are absolutely fundamental to running a successful organisation.
  • Financial dashboards and how to use them to make money, save money and achieve financial independence.
  • Stakeholder expectations and compliance management systems.
  • Employed or self-employed? The pros and cons of each and we will discuss tools to help find people who are actually worth the money.
  • Competence and knowledge management. Systems to manage training, assessment and certificates and I will take away the mystique surrounding update and refresher training.
  • Licenses and Exemptions.
  • Looking great to customers and satisfying Companies House and HMRC with your letterheads and email.
  • Data Management (including GDPR compliance)
  • Information Management and Document Control. How to manage and use the masses of information from external sources so that it is ordered and available. How to manage your internal documents so that they are correct and available when needed.
  • Finding and Attracting Customers
  • Incident Management. Attention to incident management will result in an upward spiral of continual improvement.
  • Limited Company v Sole Trader
  • Certification – Arb Approved, CHAS, ISO etc – what is the point?

Module Pre-requisites:

The dress code is smart casual as fitting of professional level course for professional level people.

Terms of Cancellation or Amendments to details

  • We reserve the right to cancel courses and refund applicants if there is insufficient demand.
  • A FULL charge will be applied to any booking cancelled less than 10 working days before the event.
  • A £30 administration charge may be applied to changes made to bookings that have been received and acknowledged.

For all course bookings outside the UK and Europe, please email