Improve your Team Leader skills to increase productivity and safety. Suitable for Arborist supervisors and any contractors managing a team.
This course is a one-day pragmatic and engaging programme for people working in the industry providing skills to help them in their daily management of others through increased awareness, emotional intelligence and great communication.
Session One: Understanding Differences and Preferences - DiSC profile for you and others
Session Two: Confident and Appropriate Communication
Session Three: Causes of Conflict
Session Four: Effectively Managing Others